How It Works:
- A hospital adds instructions to their Website instructing patient how to share their imaging records from home. This includes an embedded link that initiates the upload process to Life Image.
- Hospitals can update and optimize their workflows to take advantage of early access to patient information.
- Staff are trained on the use of Life Image for receipt and processing of medical images uploaded by patients.
- This process allows providers to easily offer second opinion radiology services.
- Patients can request this service and share their images for comparison from the convenience of their home.
Uploading imaging exams prior to patient visits
By receiving these exams before the appointment, there is a lower chance of patients forgetting to bring their studies to their appointment, staff members do not have to deal with unpredictable CDs and clinicians can review referral imaging before they begin a consultation.
The Importance of Early Access to Patient Information
It’s no secret that physicians have very busy office days. But when they have advanced access to patients’ medical records, this allows them to focus on developing treatment plans with patients instead of spending the entire visit entering in data into their computers. In turn, this also minimizes the amount of paperwork for the patient. Hospital staff are able to spend less time on administrative tasks and more time ensuring the patient’s visit is smooth and comforting.
Sending information in advance also helps to reduce technical issues that can occur during patient visits, particularly when dealing with medical images. When imaging exams are shared in advance, it not only helps to eliminate this issue, but also reduces unnecessary, repeat imaging procedures when prior exams are unexpectedly not available.
Redesigning Patient Care
The Life Image platform incorporates specific workflows for exchanging exams with patients designed to improve referrals, streamline transitions of care and increase patient satisfaction. Clinicians can connect with patients, anywhere, and allow them to securely send studies to specialists within and outside of their network.
A common workflow for institutions using Life Image is to incorporate remote image upload into their online interactions with patients. This could include a patient navigator or coordinator creating credentials for a patient to upload exams from home prior to their appointment. At facilities where Life Image is integrated with the organization’s EMR, a coordinator will link exams received electronically to patients’ local records. This way clinicians can easily view internal and external exams from the same screen.
If EMR integration is not in place, inbound studies will go to a group inbox monitored by a coordinator, who will then share exams with the specialist meeting with the patient.
Either way, by receiving these exams before the appointment, there is a lower chance of patients forgetting to bring their studies to their appointment, staff members do not have to deal with unpredictable CDs and clinicians can review referral imaging before they begin a consultation.
Life Image facilities also utilize the Connections feature to connect with patients who are seeking specialized healthcare services. This functionality allows patients to launch the image sharing process with the click of a button to request to send their imaging exams to a specific department.
With Life Image, specialists across the healthcare system can also:
View outside studies on one convenient viewer
Whether exams arrive electronically via the Cloud or CD through the Life Image network, our service provides you with one image viewer to look at them all. This zero-download viewer works wherever you need it. Your PC, Mac, iPad or iPhone. Or, at home, at the office, or in an exam room. Images where and when you want them.
Achieve specialty-specific, role-based workflows
Life Image also maximizes practice efficiency. Tasks are aligned by appropriate level, so, for example, non-clinical staff can perform CD upload tasks at check-in and registration, while clinicians can view and share those exams as needed, while staying focused on care planning, administering care and research.
Boost referrals and second reads
By enabling you to receive outside exams electronically, Life Image’s image exchange platform helps you capture new referrals, unbounded by geography and monetize secondary reads. And, as the healthcare industry moves from fee-for-service to value-based reimbursement models, the Life Image platform can help maximize profitability in a risk-based environment.
Reduce harmful and costly duplicate procedures
Life Image, across all specialty practice areas, mitigates radiation exposure in patients and lost fees from unnecessary redundant imaging.