Life Image COVID-19 Customer Communication: Digital Exchange Support

Life Image is updating you with important information regarding COVID-19. Recent research demonstrates the importance of radiology, and Chest CTs in particular, in the diagnosis of the Coronavirus in patients.

Early diagnosis of COVID-19 is crucial for disease treatment and control. Research indicates that Chest CT imaging is a reliable, practical and rapid method to diagnose and assess COVID-19.

Given this situation, several Life Image hospitals who are on the front lines of care delivery, have asked the company how we can help them manage the coordination of accessing, sharing, and collaborating of chest CTs with physicians and patients by expanding their image exchange services to facilities not yet connected.

These customers have expressed concern about undiagnosed and diagnosed patients arriving with CDs as opposed to having those exams digitally transferred and available before the patient arrives.

Many of our hospital customers are planning and preparing to receive a significant number of patient referrals where the patients had CT exams performed in the community and were positively diagnosed with COVID-19.

These connection requests are typically focused on lower volume referral centers given that most high-volume facilities are already connected.

Given the urgent timing and a potential limitation of resources to establish a large number of new connections nationally, we will need to prioritize these requests. In order to assure we understand your needs and can prioritize new connections for your facility, we ask that you work directly with your CRM to identify the highest potential need for connecting additional referral sites.

Depending on your needs, there are a number of strategies and tactics that can be deployed quickly to ensure that these connections are made to enable the sharing of diagnostic images and their associated data.

With 12 years of experience building interoperable tools, the technical maturity of our digital platform means we have a number of established tools to assist during this public health crisis.

Recent evidence regarding the role of chest CT in COVID-19 diagnosis